Millennium Academy

Level 2 Diploma in Business Administration


The BTEC Level 2 Diploma in Business Administration (QCF) is for learners who have an interest in Business Administration job roles such as; Administrator, Business Support Officer, Office Junior or Receptionist. It gives learners the opportunity to develop and demonstrate technical and wider sector related knowledge to underpin competence in the job roles stated above. This includes the principles and practices underpinning the core tasks and responsibilities related to the job roles as well as wider work related knowledge such as organisational structure and environment, the use of the research in business, equality and diversity and the legal context of business. This course also helps learners to develop and demonstrate a range of technical skills and behaviours that supports competence in the jobs roles. This includes communicating verbally and in writing, preparing business documents, organising and supporting meetings and events and managing information through diary systems. This also allows learners to develop their own personal growth and engagement in learning through the development of person, learning and thinking skills (PLTS). Learners can also have their existing skills recognised and achieve a nationally recognised Level 2 Qualification.

Level 2 Diploma in Business Administration

Course content:

The course covers the following units, plus a group of optional units:

  • Unit 01 – Communication in A Business Environment
  • Unit 02 – Understand Employer Organisations
  • Unit 03 – Principles of Providing Administrative Services
  • Unit 04 – Principles of Business Document Production and Information Management
  • Unit 05 – Manage Personal Performance and Development
  • Unit 06 – Develop Working Relationships with Colleagues


Entry Requirements:

No prior knowledge, understanding, skills or qualifications are required before learners register for this qualification, however it is likely that they will be seeking work or may already be employed within the business administration sector.


Method of assessment:

Portfolio of Evidence (internal assessment) andPearson-devised assessment (onscreen testing)



QFC Level 2 Diploma in Business Administration (601/3405/7)


Duration of course

Up to 12 months


Attendance Options



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