The unit introduces the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication. The unit is aimed at those who are interested in, or new to working in social care settings with adults. To achieve the Level 3 Certificate in Preparing to Work in Adult Social Care (QCF) candidates will need to complete 21 credits from 9 mandatory units (301-307; 204, 206).
There are four learning outcomes to this unit. The learner will be able to:
1. Understand why communication is important in adult social care settings.
2. Understand how to meet the communication and language needs, wishes and preferences of an individual.
3. Understand how to reduce barriers to communication.
4. Understand confidentiality in adult social care settings.
Candidates should not be entered for a qualification of the same type, content and level as that of a qualification they already hold.
City & Guilds Level 2 Certificate in Preparing to Work
In Social Care (4229-02)
Duration of course
Up to 8 – 12 Months